Africa Health Holdings (AHH) prides itself on ensuring that all our healthcare brands deliver services of the highest standard. We are dedicated to the total health and well-being of all patients, and thus, we bring on board the very best personnel in all service areas. 

In any AHH facility patients visit, they are assured of the best care from highly qualified and dedicated medical professionals, who are ready to attend to their healthcare needs.

We ensure strict compliance to all national guidelines for patient treatment, as applicable in the respective countries, by conducting mandatory clinical audits and reviews of patient case notes.

While making available modern, state-of-the-art equipment to facilitate patients' diagnosis and treatment, we also ensure their needs are met with the utmost confidentiality, as patient files are encrypted and can only be accessed by authorized medical professionals.

We are constantly on a quality improvement journey, and for this reason, we have a department (Quality & Compliance) dedicated to the continuous provision of services that meet your needs and prioritize their satisfaction as a patient.

 

This department facilitates periodic audits, partnered facility assessments, training of staff in key technical areas, full compliance with regulatory standards and initiatives to ensure patient satisfaction.

 

Our strategic partnership with quality control organizations such as SafeCare and our strict reliance on carefully documented standard operating procedures (SOPs) show our commitment and dedication to ensuring the best for our patients.

 

At AHH, patient satisfaction is highly regarded, and hence, avenues exist for the collection of suggestions and concerns. This feedback is carefully considered and addressed to meet patients’ recommendations.